FAQ

Default solution folder, feel free to edit or delete it.

I can't access to my mapped drives
1. Please logoff and login again. Check if you can access drives. 2. If you still can't access please restart computer. 3. Check if you can access i...
Mon, 17 Mar, 2014 at 1:30 PM
Problem connecting to Perennia Xerox printers
If you have problem connecting to Perennia Xerox printers try this: - Go to Control Panel - Printers (or Devices and Printers) - Delete printer Xerox Ke...
Mon, 31 Mar, 2014 at 11:36 AM
My Private or Public mapped drive is missing
1. Restart the computer - see if the drive is back.   2. Manually map the drive: - Open Windows Explorer - Go to This PC (Computer). - On the top click ...
Wed, 20 Jan, 2021 at 9:46 AM
How to change computer login password
To change your computer login password: Press Ctrl+Alt+Delete, and then click Change a password. Type your old password followed by a new password as i...
Tue, 11 Apr, 2017 at 4:22 PM
User can’t login as account is locked
 User can’t login as account is locked. Try: password lock will be released in 30 minutes. If password need to be changed user to press CTRL+Alt+Del
Tue, 12 May, 2015 at 7:52 PM
Computer crashed; blue screen of death
  o Computer crashed; blue screen of death – Try: user to restart computer few times. If computer is still no useful user to use spare computer and advice...
Tue, 12 May, 2015 at 7:55 PM
Maximum length of a file name and hich characters can't be used in a file name
 Bellow is some info that can assist you for file management practice. What is the maximum length of a file name? Windows usually lim...
Sat, 5 Dec, 2015 at 11:15 AM
Clear the cookies in Google Chrome
To clear the cookies, click on the three vertical dots on the upper right-hand corner in Chrome, then go to “More tools” and select “Clear browsing data”: ...
Thu, 17 Jun, 2021 at 11:28 AM
Video Editor
Windows 10 includes Video Editor, a full-featured set of video creation and editing tools that tell your story with music, text, motion, and 3D effects. Vid...
Mon, 12 Jul, 2021 at 1:18 PM
Windows Locks/ Enters Standby After 1 Minute
Summary: Platforms that support Modern Standby may experience systems locking more quickly (1 minute) than the timer of Power & Sleep in Windows setting...
Fri, 18 Feb, 2022 at 3:22 PM